At our ASL website, we aim to provide a smooth and hassle-free shopping experience. If you need to cancel your order, please review our cancellation policy below.

Cancellation Window

  • Before Processing:

    • You can cancel your order free of charge within 1 hour of placing it. To request a cancellation, contact our support team immediately with your order number.

  • After Processing:

    • If your order has already been processed or shipped, it cannot be canceled. However, you may return the items once received by following our Returns & Refund Policy.

How to Cancel an Order

  1. Contact Us Promptly:

    • Email our support team with your order number and request to cancel.

  2. Cancellation Confirmation:

    • Once your cancellation is processed, you will receive a confirmation email. If your order has already shipped, please refer to our Returns & Refund Policy for further assistance.

Order Modifications

If you need to modify your order—such as updating the shipping address or payment details—please contact us as soon as possible. We will do our best to accommodate changes if the order has not yet been processed.

Issues with Cancellation

If you experience any issues with your cancellation or need further assistance, our customer support team is here to help. Reach out to us, and we’ll work to resolve your concerns promptly.

Thank you for choosing us for your ASL learning journey. Your satisfaction is our priority!